Refund policy

Return & Refund Policy Last updated: June 2026

All Sales Final Due to the nature of our products — including equine wellness products and digital downloads — all sales are final. We are unable to accept returns or exchanges.

Damaged or Defective Products We stand behind the quality of everything we make. If your order arrives damaged, defective, or there is an issue with your product, please contact us within 7 days of delivery at rebelheartsranchllc@gmail.com with your order number and photos of the issue. We'll review each situation individually and work with you to make it right.

Digital Downloads All digital products are non-refundable. Please review product descriptions carefully before purchasing.

Lost Packages If your package is lost in transit, please refer to our Shipping Policy or contact us at rebelheartsranchllc@gmail.com and we'll do our best to help.

Questions? We're a small, passionate team at Rebel Hearts Ranch and we genuinely care about your experience. Don't hesitate to reach out — rebelheartsranchllc@gmail.com 🐴