Shipping policy
Shipping Policy Last updated: June 2026
Domestic Shipping Only We currently ship within the United States only. We hope to offer international shipping in the future — stay tuned!
Processing Time All orders are processed within 2-3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping (5-7 business days): $8.00
- Express Shipping (2-3 business days): $15.00
- Free Standard Shipping on orders over $75
Order Tracking Once your order ships, you'll receive an email with your tracking number. Please allow 24-48 hours for tracking information to update after you receive your shipping confirmation.
P.O. Boxes We can ship to P.O. Boxes via USPS Standard Shipping only. Express shipping to P.O. Boxes is not available.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at rebelheartsranchllc@gmail.com within 7 days of the expected delivery date. We'll work with you to make it right.
Holiday & Peak Season Delays During holidays and peak seasons, shipping carriers may experience delays beyond our control. We appreciate your patience and will always do our best to get your order to you as quickly as possible.
Questions? Reach out to us anytime at rebelheartsranchllc@gmail.com — we're real people and we'd love to hear from you! 🐴